Airpark Private Limited is a valued part of Aberdeen Holdings Pvt Ltd, A privately held investment vehicle. The company operates as a General Sales Agent (GSA) for airline passenger sales in Sri Lanka, currently representing Air Seychelles. We prioritize employee career advancement through free monthly training programs coupled with competitive compensation, annual get-together at the headquarters, birthday celebrations, and discounted ai travel rates for staff and family. If you wish to be a part of this growing culture that sustains a healthy workplace, then send in your job application!
Duties and Responsibilities
- Managing customer inquiries by walk-In In person, by phone or electronically.
- Actively selling travel services on partner airlines
- Managing and closing a full booking (Inquiry to ticket issuance and record maintenance)
- Providing information, answering calls and supporting agents on a day-to-day business issues
- Ability to train others and agents in case of system issues with regard to ticketing.
Skills
- Must be fluent in English and Sinhala
- Excellent communication skills
- Having a very good knowledge of MS office applications
- Able to take initiatives
Qualification
- Following IATA qualification or an equivalent qualification in E-Ticketing & Reservations